Any current vacancies will be posted here!
FRONT HOUSE MANAGER
SUSTAINABILITY EVENTS + MARKETING
ABOUT THE ROLE
The Front of House Manager (Sustainability Events + Marketing) is one of two roles which work in tandem with each other to deliver the highest level of customer experience during service periods, while focussing on individual tasks at other times.
In this hybrid role, alongside the day-to-day management of front of house and restaurant service, there will be an additional focus on sustainability event management, marketing and customer communications.
Working closely with the Founder, CEO and Head Chef, this role will provide essential support towards EDIT’s mission to explore and promote alternative practices in the food industry and create positive change through raising awareness.
MAIN RESPONSIBILITIES
· The day-to-day co-management of restaurant service, leading and supporting the front of house team, creating a positive, welcoming, safe and respectful environment for all customers and employees
· Expertise and quality control of all dishes, ingredients and drinks with a focus on provenance, sustainability and seasonality, advocating for our core principles throughout the customer and employee experience
· Responding to event enquiries, customer communications and social media management, supporting with marketing campaigns.
· Co- management of day-to-day front-of-house operations, apps and systems including reservations, stock management, ordering and ePOS
· Co- management of day-to-day health and safety of the venue including fire checks, reporting of incidents and accident management, and maintaining high standards of cleanliness and hygiene at all times
WHO WE ARE LOOKING FOR
• A multi-talented individual who is excited by our sustainable approach and able to contribute to the growth of the restaurant whilst maintaining the highest levels of customer service.
• At least two years working in fine dining, sustainable food, plant-based cuisine hospitality, with supervisory or management experience
• A passion and natural aptitude for hosting and customer service
• An interest in event planning and management, marketing and customer communications and social media management, prior experience preferred but not essential as training will be provided
• Able to legally work and live in the UK
WHAT WE OFFER / BENEFITS
• 30-40 hour working week
• 28 days annual leave
• Free meals on shift and discounted off-shift meals for Friends & Family
• Access to an Employee Assistance Programme + Wellness Guidance
• Training and development in areas of food systems, sustainability, circular economy
• Training and development in event planning and management, marketing and customer communications and social media management
• Social events and supplier talks
If you are interested in this role, please send your CV with a cover note explaining your interest and how you fit the role to elly@edit.london
ABOUT US
EDIT is a 100% vegan, female-led, sustainable restaurant business founded out of concern for the environmental damage caused by the global food industry.
We are committed to social and environmental responsibility, and to acts of positive social and environmental impact by which we treat as a primary measure of success for our business and prioritise over profitability.
As a small, dedicated team of individuals we work in an inclusive way where skills and responsibilities overlap and everyone’s input is valued. We try to resist the hospitality industry’s traditional hierarchical structure and endeavour to create a positive, multi-skilled workplace with collaboration, equality and respect at the centre.
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EDIT is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.